Q1: Do you offer standard sizes?
A1: No, we specialize in custom-made sheet metal enclosures according to client requirements.
Q2: What kinds of information do you need for a quote?
A2:
1. Detailed drawings (STEP, CAD, SOLID Works, PROE, DXF, and PDF)
2. Material requirement (SUS, SPCC, SECC, SGCC, Copper, AL,ETC.)
3. Surface treatment (powder coating, sandblasting, planting, polishing, oxidization, brushing, etc.)
4. Quantity (per order/month/ annual)
Q3:Are you a trading company or manufacturer?
A3: We are a factory so we can provide competitive prices for you.
Q4: What kind of service can you provide?
A4: Our company (Runze) can provide OEM Sheet Metal Fabrication Service Metal Laser
Cutting Bending welding CNC machining Processing
Q5: What shall we do if we do not have drawings?
A5: Please send your sample pictures or drafts with dimensions.
Q6: Is it possible to know how are my products going on without visiting your company?
A6: We will offer a detailed production schedule and send weekly reports with photos or videos that show the machining progress.
Q7: What are your terms of payment?
A7: Payment<= 1000 USD, 100% in advance. Payment>= 1000 USD, 40% T/T in advance, balance
before shipment.
Q8: What's your after-sale service?
A8: If there is a quality problem, please provide photos or a test report, and we will replace defective goods or return funds.
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